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E911 Notice

OregonFAST.net VoIP 911 Notice

Customer 911 Dialing Notice

OregonFAST.net provides Basic 911 coverage nationwide and E911 where
available. With E911 service, your registered address and phone number is
automatically delivered to the proper local emergency call center. This
information appears on the emergency dispatcher's computer screen. If you
live in an area where E911 has not yet been deployed, your call will be
routed to an emergency call center through the traditional 911 network based
on the information on record, however the dispatcher will not have your
address and may not have your phone number.

For the purpose of providing 911 Dialing, OregonFAST.net must know the
physical location of your OregonFAST.net telephone adapter. You will be
prompted to provide this information during sign-up. If this address is not
accurate or if you move your adapter to another location, even temporarily,
you must email billing@oregonfast.net, or call us at (541)902-1566
to update the physical location of your adapter. If
the physical location of your adapter is not accurately on record, emergency
services will not be able to locate you if you are unable to speak your
address or are disconnected - even in areas where E911 service is available.
Finally, 911 service may be disrupted by power outages or outages of your
Internet service.

Upon sign up, it may take several hours to process your 911 address. In the
interim, OregonFAST.net will send your 911 call to a national emergency
response center. Changes to your information will be reflected within 15
minutes on average if there are no errors in the data provided.

You shall inform any household residents, guests and other third persons who
may be present at the physical location where you utilize the Service of the
important differences in and limitations of dialing 911 from a
OregonFAST.net phone. These limitations include but are not limited to
unavailability in the event of a power outage.

Please note that OregonFAST.net WiFi service is different from the
OregonFAST.net VoIP service described above and is meant only for use as a
secondary line. The OregonFAST.net WiFi phone is intended to provide users
with mobility. As such, emergency services may not be able to locate you if
you are unable to speak your address or are disconnected. Additionally, 911
service is limited to the availability of compatible WiFi hotspots.

We urge you to review the "Emergency Services - 911 Dialing" section in the
OregonFAST.net Terms of Service agreement for more information about 911

Thank you,
Tiffany Rogato
Open 7 days a week (9:00 am to 5:00 pm)
Request VoIP billing@oregonfast.net
Copyright © 2018 OregonFAST.net